My better half & I had been to a hospital recently. Ok, don’t panic. Nothing related to the pandemic. Far from it. We were waiting in the reception for some tests and watching everything roll by.
There was a tiny cafe tucked in one corner of the reception. A doctor walked up and asked for a “kashayam” and kept asking “is it ready” every now & then. “Kashayam” is nothing but a herbal drink. We Indians [that includes our Doctors too] strongly believe that our traditional herbs will help us build up our immunity.
Another doctor who just then walked in, saw this and was curious what it was. The first doctor said what it was and advised him to take it as well. The second doctor asked jokingly if he would survive taking it. He asked the cafe staff for its contents, in a typical medical style. They showed him a list on a mobile phone. Convinced, he ordered one drink for himself.
He got his drink and walked up to the reception counter and told his staff jokingly that he had not had “kashayam” after his childhood and asked the ladies there to take a photo of himself, on his mobile phone, to capture his first reactions sipping the herbal drink. They did. And he said “not bad” after tasting the drink.
He then looked at his photo, laughed & said “my face looks crumpled”. He promised to post it as his status. Then he walked up to me, a complete stranger, showed his photo on his phone & smiled. I got up and said it was looking great.
All this while, my wife and I were smiling & laughing looking at his antics. The Doctor & I became friends in a split second. He advised me to have the drink as well.
When you like someone they like you back as well. Thanks to Vanessa Van Edwards for that learning.
In #Sales, we should use #humour to make friends with our #customers and #prospects. We should do it subtly. The relationship will stay strong for the rest of our lives. I have experienced it.
How are your numbers looking up for the month? Forget the #numbers for a while, use humour and build up strong #relationships now.
Three cheers to you in advance for building up Strong Relationships!