Once, I was pretty late into an Account. The deal was almost signed when I entered.
Can’t change it.
But I did the unusual.
I didn’t walk away.
Instead, kept in touch. Shared some interesting anecdotes from other customers.
Over time, I became the most trusted advisor.
The customer wouldn’t buy anything without consulting me.
He called me one day & reminded me about what I had told him months before about how a particular solution can save them money & time. I had almost forgotten about it.
The rest is history.
I closed that deal.
I even sat in discussion with their ISP, negotiated a good deal for them.
Implemented the solution. Customer realized ROI in no time.
It was a feather in the cap for him internally.
1. Never underestimate the potential of any customer.
2. Just because you lost a deal, it doesn’t mean you will not win any future deals.
3. You can’t win without playing the game.
4. If you add value, you will win.
5. Show up everyday, deal or no deal.
6. Keep rocking, be energetic, smile always. They will like you if you do.
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