How to resolve issues & make them happy?
I attended a masterclass last evening. The learnings are for a lifetime. Here's the deal: Never speak when your customer speaks. It's rude/impolite & doesn't serve any purpose.Watch your tone…
Start dominating a small market!
Start dominating a small market! I didn't say that. I mean originally. Peter Thiel did. In the book "Zero to One". What does he mean by that? You should not…
Startup acquisition!
I was interested in watching a particular movie on Prime video. Do you know why? The only reason was that it was about starting a business & scaling it up…
SaaS recommendation platforms!
Why can't elephants use computers? I will come to that in a bit. But before that, I must tell you about my recent experience while buying a high value product.…
Prime Day Sale & Big Saving Days!
I am sure you know about the upcoming Prime Day Sale & Big Saving Days. I had earlier written a post about why competitors are found next to each other…
Say “NO”, when you have to!
My Wife, Son & I were travelling back to Bangalore from Chennai in a night train once. We got in to the train about 15 minutes before departure. That's because…
Working with Reseller Partners calls for some skills!
It was around 8 pm. I was in office working on a proposal. There was no one else. The phone rang. I answered. It was Shiv, Head of Sales with…
The strategy used by a competitor….
My competitor sold more than I did. Do you know why? In the initial days of my sales career, I sold antivirus software. For a year, we had product specialization…
One of a kind Sales Strategy that I stole from a friend!
I instantly liked my friend's job & wished I had such a job too. My friend & I studied Mechanical Engineering together in college. We used to do 'Joint Study'…
No Anti-marketing please!
I saw a blog post on medium by a Marketplace software vendor. The post talked about the 5 top marketplace software. What? Yes. I thought the author would place their…