Random thoughts on Sales!
Some random thoughts, on Sales, Customer relationships, and Business in general: 1. One size doesn't fit all.2. Everyone needs to eat [buy].3. They may need supplies today or someday soon.4.…
Recipe for Success in Sales!
Finding a problem that they aren't aware of.Illuminating them of that problem.Making the prospects come to their own conclusion.Applying no sales pressures.Having a ready-made solution to the problems that they…
Mini masterclasses in Customer Service!
My recent interactions with three companies were nothing but Mini Masterclasses for free. Let me explain. The first one was a nut company. A company that sells nuts & dry…
How-to guides & other tips!
You should show up daily! That's how I built relationships with my #customers. I didn't put any sales pressure, ever. Instead, I was sharing something that they didn't know. They…
Learning to Sell!
๐๐๐๐ง๐ฃ๐๐ฃ๐ ๐ฉ๐ค ๐จ๐๐ก๐ก is not only important for the ๐จ๐๐ก๐๐จ๐ฅ๐๐ค๐ฅ๐ก๐ but also for ๐๐ฃ๐ฎ๐ค๐ฃ๐ who is not in #Sales. Why am I saying this? I find that people who work in…
How to resolve issues & make them happy?
I attended a masterclass last evening. The learnings are for a lifetime. Here's the deal: Never speak when your customer speaks. It's rude/impolite & doesn't serve any purpose.Watch your tone…
Renewing old relationships!
That was a publishing company. They were our customers. But no one had visited them in years. One fine day, I visited them. I was allowed to meet the owner.…
Account Management Goals!
I wish, they: Give me heads up first.Champion my cause inside their organization.Really mean what they say. :)Be nice to me [only to me]. and the list goes onโฆ This…
Sales pressure & Customer resistance!
When I started my career in Sofware Sales, I had a colleague who was good at generating leads but not so good at closing them. His strength & weakness was…
Customer Relationship matters!
In my first job [Software Sales], I had a very knowledgeable colleague who was too good at opening doors in accounts. Customers were interested in listening to him. The way…