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Account Management Goals!

Posted by By Kannan_Kasi April 13, 2022Posted inAccount Based Marketing, Cold Calling, Consultative Selling, Customer Focus, Customer Relationship, Customer Service, Entrepreneurship, Large Account ManagementNo Comments
I wish, they: Give me heads up first.Champion my cause inside their organization.Really mean what they say. :)Be nice to me [only to me]. and the list goes on… This…
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Sales pressure & Customer resistance!

Posted by By Kannan_Kasi April 6, 2022Posted inAligning with Prospects, Customer Experience, Customer Relationship, Customer Relationship, Customer Service, Large Account Management, Sales, Sales Methodology, Sales Process, Strategy, Success TipsNo Comments
When I started my career in Sofware Sales, I had a colleague who was good at generating leads but not so good at closing them. His strength & weakness was…
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Customer Relationship matters!

Posted by By Kannan_Kasi April 2, 2022Posted inAccount Based Marketing, Aligning with Prospects, Closing techniques, Consultative Selling, Customer Experience, Customer Focus, Customer Relationship, Customer Service, Large Account Management, Sales Call, Sales ProcessNo Comments
In my first job [Software Sales], I had a very knowledgeable colleague who was too good at opening doors in accounts. Customers were interested in listening to him. The way…
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Customer expectations!

Posted by By Kannan_Kasi March 31, 2022Posted inBusiness Hacks, Customer Experience, Customer Service, Large Account Management, Success TipsNo Comments
All of us like to buy. Don’t we? We think the product/service that we are buying: is going to make us a superhero.is going to make us look modern.will make…
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Customer Service by going the extra mile!

Posted by By Kannan_Kasi December 7, 2021Posted inCustomer Experience, Customer Service, Large Account Management, MarketingNo Comments
I'm a real human! It has now become very essential to state that. With the advent of chatbots, you don't know if you are chatting with a human or a…
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SaaS recommendation platforms!

Posted by By Kannan_Kasi October 25, 2021Posted inCloud, Competition, Customer Experience, Customer Reviews, Customer Service, Recommendation Platforms, SaaSNo Comments
Why can't elephants use computers? I will come to that in a bit. But before that, I must tell you about my recent experience while buying a high value product.…
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Find your niche early!

Posted by By Kannan_Kasi September 27, 2021Posted inAccount Based Marketing, Aligning with Prospects, Business Hacks, Customer Relationship, Customer Service, Inspiration, Jobs, Large Account Management, Marketing, Risk taking, Sales Motivation, Strategy, Success Tips, Talent1 Comment
I found my niche early in my previous business. I was into IT Recruitment then. Like everyone else, I too helped clients hire whatever skill they wanted to hire. Java,…
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What is cold calling in Sales?

Posted by By Kannan_Kasi September 22, 2021Posted inCold Calling, Cold Calling in Sales, Consultative Selling, Customer Relationship, Customer Service, Inspiration, Large Account Management, Lead Generation, Marketing, Motivational, Problem Solving, Prospecting, Sales Motivation, Sales Process, storytelling, Strategy, Success TipsNo Comments
How many times have we seen 'just out of college' kids carrying some books, stopping you on the pathway or door-knocking and saying: "This is not for Sale. This is…
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How to use a spreadsheet as a CRM tool?

Posted by By Kannan_Kasi September 20, 2021Posted inCRM, CRM Evaluation, Customer Relationship, Customer Service, Jobs, Recruitment, Strategy, Success Tips, TalentNo Comments
My Singapore days. Those were the golden days. It was tough, but I learned the ropes quickly, enjoyed it, grew the business and earned a good name from the only…
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How to sell more by being Human!

Posted by By Kannan_Kasi August 13, 2021Posted inArtificial Intelligence, Business Hacks, Customer Experience, Customer Focus, Customer Relationship, Customer Service, Deep Learning, Problem Solving, Sales Motivation, Strategy, Success TipsNo Comments
I remember the time I met "Countrywide Financial" in Chennai for a software solution for their loan processing team. The interaction, the experience, and the subsequent proposal that the Projects…
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