How to resolve issues & make them happy?
I attended a masterclass last evening. The learnings are for a lifetime. Here's the deal: Never speak when your customer speaks. It's rude/impolite & doesn't serve any purpose.Watch your tone…
Gopal Sir, the best storyteller ever!
Whenever I think of storytelling, I remember Gopal Sir, our English teacher in Class IX & X at School. He was not our teacher. But, our best friend. So, it…
Startup acquisition!
I was interested in watching a particular movie on Prime video. Do you know why? The only reason was that it was about starting a business & scaling it up…
Happiness Index!
I met a couple the other day in the elevator when I was coming back home after my morning walk. Let me first warn you. Don't think that I go…
Start-up Story!
Three women started a business. They hired their first employee, a woman, to handle some administrative tasks. The first employee was handling their only asset - a spreadsheet. After a…
Happy moments!
This is an attempt to capture some happy moments in my life. The idea is to relive those happy moments while I recollect them. I am sure you have such…
Inspirational Quotes!
Photo by Chris Curry on Unsplash "The happiest people don't have the best of everything, they just make the best of everything." - Anonymous."Don’t grieve. Anything you lose comes round in another form."…
How not to write emails!
Can you believe this? I just received an email from someone. [Fortunately, it was identified as SPAM and was in the spam folder.] It read something like this: " Hi…
How to make friends with storytelling!
That was a wonderful evening. I hosted a dinner for a friend who also happened to be an associate at that time. When I asked for a time, my friend…
What is cold calling in Sales?
How many times have we seen 'just out of college' kids carrying some books, stopping you on the pathway or door-knocking and saying: "This is not for Sale. This is…