How to resolve issues & make them happy?
I attended a masterclass last evening. The learnings are for a lifetime. Here's the deal: Never speak when your customer speaks. It's rude/impolite & doesn't serve any purpose.Watch your tone…
Gopal Sir, the best storyteller ever!
Whenever I think of storytelling, I remember Gopal Sir, our English teacher in Class IX & X at School. He was not our teacher. But, our best friend. So, it…