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Anecdotes from Life

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How to resolve issues & make them happy?

Posted by By Kannan_Kasi July 15, 2022Posted inAnecdotes from Life, branding, Buying Experience Index, Competition, Customer Experience, Customer Relationship, Customer Satisfaction, storytellingNo Comments
I attended a masterclass last evening. The learnings are for a lifetime. Here's the deal: Never speak when your customer speaks. It's rude/impolite & doesn't serve any purpose.Watch your tone…
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Gopal Sir, the best storyteller ever!

Posted by By Kannan_Kasi June 10, 2022Posted inAnecdotes from Life, Inspiration, storytellingNo Comments
Whenever I think of storytelling, I remember Gopal Sir, our English teacher in Class IX & X at School. He was not our teacher. But, our best friend. So, it…
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