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How to resolve issues & make them happy?

Posted by By Kannan July 15, 2022Posted inAnecdotes from Life, branding, Buying Experience Index, Competition, Customer Experience, Customer Relationship, Customer Satisfaction, storytellingNo Comments
I attended a masterclass last evening. The learnings are for a lifetime. Here's the deal: Never speak when your customer speaks. It's rude/impolite & doesn't serve any purpose.Watch your tone…
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Prime Day Sale & Big Saving Days!

Posted by By Kannan July 22, 2021Posted inArtificial Intelligence, Big Data, branding, Business Hacks, Competition, Deep Learning, Marketing, StrategyNo Comments
I am sure you know about the upcoming Prime Day Sale & Big Saving Days. I had earlier written a post about why competitors are found next to each other…
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What makes a content, good?

Posted by By Kannan December 8, 2020Posted inCopywriting Tips, Digital Marketing, Inspiration, LinkedIn, Marketing, Motivational, Sales, Social Selling, storytelling, ValueNo Comments
I understand the difficulties involved in creating good content. Here are some tips for creating good content - be it a blog post / a podcast / a video: Be…
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Narrow the focus!

Posted by By Kannan November 24, 2020Posted inbranding, Focus, Inspiration, Marketing, Motivational, Sales Motivation, Specialization, Success TipsNo Comments
A delicatessen or deli is a retail establishment that sells a selection of fine, unusual, or foreign prepared foods. Delicatessen originated in Germany during the 18th century & spread to…
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Cold call by an Edu Tech Co.,

Posted by By Kannan October 29, 2020Posted inbranding, Customer Experience, Customer Focus, Customer Relationship, Customer Service, Marketing, Sales Pitch, Sales ProcessNo Comments
I received a call from an education technology company recently. The lady who called said that she is calling from an xyz company. She then went on to say that…
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