How to earn the trust of customers?
In this blog post, let us take a look at how to earn the trust of customers. Before that, why is earning trust important? Customers buy only from people or…
The Power of Personalization in Marketing!
Personalization is the practice of tailoring marketing efforts to an individual's unique interests, preferences, and behaviors. It's a powerful way to connect with customers and drive sales. Here are some…
How to build a Strong Brand Identity!
In today's crowded marketplace, it's more important than ever for businesses to have a strong brand identity. Let's take a look at how to build a strong brand identity &…
How to launch a new product?
Do you know what companies like IBM do when they launch a new product? Learn how to launch a new product. In my sales career, I have had the honour…
Some thoughts on Sales!
Some thoughts, on Sales, Customer relationships, and Business in general: 1. One size doesn’t fit all. 2. Everyone needs to "eat" [read it as "buy"]. 3. They may need supplies…
How to resolve issues & make them happy?
I attended a masterclass last evening. The learnings are for a lifetime. Here's the deal: Never speak when your customer speaks. It's rude/impolite & doesn't serve any purpose.Watch your tone…
Empathy in Sales!
Empathy in Sales can help you build strong relationships with your clients. If there is an issue, you should ask them: "what's going on?", to understand. Clients do have bad…
Success mantras for Sales growth!
Success mantras are the principles that help us grow and succeed in our life, career & business. These success mantras are the ones that I learned in my entrepreneurial venture.…
The Office Assistant who inspired me!
Saravanan. That's the name of the boy who worked as "Office Assistant" [called as "Office boy" in India] at our office. He was a true professional. He understood his job…
Brands, Brand Recall, Re-branding!
Let's see how much you know about Brands. What's common among these brands? BNaturalHomeLitesSavlonMangaldeepCandymanMint-oFabelleSunbeanFarmlandSunrise If you didn't crack it, I am sure you will crack it with the following clue:…