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Using Chat Marketing to Engage with Your Customers

By Kannan May 27, 2023Chat Marketing, Customer Engagement, Customer Relationship, Customer Satisfaction, Customer Service, Digital Marketing, Lead Generation, Marketing, StrategyNo Comments

Introduction: In today's digital era, where online interactions dominate, businesses need effective strategies to engage with their customers. One such strategy that has gained significant traction is chat marketing. Chat…

How to Use Chatbots for Lead Generation and Sales

By Kannan April 16, 2023Customer Experience, Customer Relationship, Customer Satisfaction, Customer Service, Lead Generation, Prospecting, Sales Tools, Strategy, Success TipsNo Comments

Chatbots are computer programs that simulate conversation with human users, and they're becoming increasingly popular for businesses that want to generate leads and increase sales. Use Cases: You can: Engage…

Customer Service by going the extra mile!

By Kannan December 7, 2021Customer Experience, Customer Service, Large Account Management, MarketingNo Comments

I'm a real human! It has now become very essential to state that. With the advent of chatbots, you don't know if you are chatting with a human or a…