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How to use a spreadsheet as a CRM tool?

Posted by By Kannan_Kasi September 20, 2021Posted inCRM, CRM Evaluation, Customer Relationship, Customer Service, Jobs, Recruitment, Strategy, Success Tips, TalentNo Comments
My Singapore days. Those were the golden days. It was tough, but I learned the ropes quickly, enjoyed it, grew the business and earned a good name from the only…
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Why do Customers buy what they buy?

Posted by By Kannan_Kasi July 17, 2018Posted inCRM, Sales, Success TipsNo Comments
Have you ever asked your best customers why they bought from you. This is essential to position your product or service. Some of the reasons why customers buy what they…
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Questions to ask yourself about your Sales Function

Posted by By Kannan_Kasi February 20, 2017Posted inSales, Sales Call, Sales Methodology, Sales Motivation, Sales ProcessNo Comments
What Sales methodologies do you use ? Situation, Problem, Implication, Need-Payoff, popularly known as SPIN Keeping it Simple, being iNvaluable, Aligning your activities with your Customer's priorities or SNAP Conceptual…
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I was asked “What is a CRM” and this is what I answered…..

Posted by By Kannan_Kasi May 13, 2016Posted inCRM, CRM Evaluation, Sales, Sales ProcessNo Comments
CRM is not anymore a buzzword. It is not just another acronym that an IT Professional builds skills on to grow in his / her career. CRM, as you are…
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How to choose the right CRM for your Organization

Posted by By Kannan_Kasi November 2, 2015Posted inCRM, CRM EvaluationNo Comments
A thoroughbred CRM Consultant will ask you a number of questions before suggesting the best CRM that would suit your organization. From your organizations perspective, you may start documenting your…
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