Skip to content
Zignalytics

SaaS Tools to 10x Your Business!

  • Products
  • Services
  • Blog
  • Contact Us

Customer Experience

Home » Customer Experience

How to resolve issues & make them happy?

Posted by By Kannan_Kasi July 15, 2022Posted inAnecdotes from Life, branding, Buying Experience Index, Competition, Customer Experience, Customer Relationship, Customer Satisfaction, storytellingNo Comments
I attended a masterclass last evening. The learnings are for a lifetime. Here's the deal: Never speak when your customer speaks. It's rude/impolite & doesn't serve any purpose.Watch your tone…
Read More

Customer Relationship matters!

Posted by By Kannan_Kasi April 2, 2022Posted inAccount Based Marketing, Aligning with Prospects, Closing techniques, Consultative Selling, Customer Experience, Customer Focus, Customer Relationship, Customer Service, Large Account Management, Sales Call, Sales ProcessNo Comments
In my first job [Software Sales], I had a very knowledgeable colleague who was too good at opening doors in accounts. Customers were interested in listening to him. The way…
Read More

Customer Service by going the extra mile!

Posted by By Kannan_Kasi December 7, 2021Posted inCustomer Experience, Customer Service, Large Account Management, MarketingNo Comments
I'm a real human! It has now become very essential to state that. With the advent of chatbots, you don't know if you are chatting with a human or a…
Read More

Builder Par Excellence!

Posted by By Kannan_Kasi April 10, 2021Posted inCustomer Experience, Customer Relationship, Customer Service, Inspiration, Problem SolvingNo Comments
He is a small time real estate developer in a neighborhood locality in Chennai. He doesn't advertise at all. He doesn't cut corners. Instead, he delivers a good quality. He…
Read More

Developing a customer’s mind-set!

Posted by By Kannan_Kasi October 17, 2020Posted inCustomer Experience, Customer Focus, Customer Relationship, Customer Service, Inspiration, Motivational, Sales, Sales Motivation, Sales ProcessNo Comments
The quick brown fox jumps over the lazy dog. I started my career selling Publishing Software & High Resolution Laser Printers before moving into Enterprise Software. Working with Printers &…
Read More

Startups know how to use time wisely!

Posted by By Kannan_Kasi June 29, 2020Posted inCustomer Experience, Customer Focus, Customer Service, Inspiration, Marketing, Motivational, Sales, Sales Motivation, Startup Consulting, Success TipsNo Comments
3:55 pm is your appointment. Be specific. Ms.Jules has another meeting at 4 pm. That was a scene from the movie "The Intern". The movie captures the #startup scene quite…
Read More

What’s that you are reading?

Posted by By Kannan_Kasi April 10, 2020Posted inBig Data, Books, Customer ExperienceNo Comments
Before I buy any book, I find out what other books customers have bought. This has become a habit for me from the time Amazon started telling me "customers who…
Read More

Going the extra mile in customer service!

Posted by By Kannan_Kasi February 7, 2020Posted inCustomer Experience, Customer Service, Sales, Sales MotivationNo Comments
Those were the happy days of my career. I was just then starting off in Sales and beginning to learn the ropes. One thing I was very clear right from…
Read More

Starbucks offers Crypto Coffee & a lesson in Customer Experience!

Posted by By Kannan_Kasi August 6, 2018Posted inCustomer Experience, Customer Focus, Deep Learning, Marketing, SalesNo Comments
Soon customers will be able to pay for their Coffee using Bitcoin or a fraction of that, of-course. It's official. Starbucks is teaming up with Microsoft and New York Stock…
Read More

Why should you empathize with your customers ?

Posted by By Kannan_Kasi November 30, 2016Posted inCustomer ExperienceNo Comments
Empathy is the ability to genuinely understand and share the feelings of another person. Your customers want to be heard. Whether you are in Customer Service or Operations or Sales…
Read More

By clicking the above button, you agree to share your email address with us to receive marketing, updates, posts, and other emails. Use the unsubscribe link in those emails to opt-out at any time.

Processing…
Success! You're on the list.
Whoops! There was an error and we couldn't process your subscription. Please reload the page and try again.
  • LinkedIn
  • Facebook
  • Twitter
  • Instagram

Recent Posts

  • How to Build a Sales Funnel that Converts?
  • Cut the Fluff: Why Clear and Concise Communication Matters
  • Unlocking the Power of LinkedIn for Sales: Strategies and Tactics”
  • Sell Your Digital Products Online with Ease Using Payhip
  • Maximizing Your Sales with Cross-Selling and Upselling

acquisition Aligning with Prospects b2b b2c branding closing techniques Cold Calling Competition Consultative Selling copywriting CRM Customer Experience customer service deep learning Digital Marketing ecommerce Email Marketing Email Marketing Campaign Entrepreneurship Inspiration Inspirational jobs large account management Lead Generation linkedin LinkedIn Tips Marketing Motivation Problem Solving Prospecting Sales Sales Methodology Sales Motivations Sales Process Sales Success Sales tips Social Selling Startup Startups StoryTelling Strategy Success Success Tips Trusted Partner Unicorns

Copyright 2023 — Zignalytics. All rights reserved.
Scroll to Top
error: Content is protected !!