Customer satisfaction Archives - Zignalytics | SaaS Tools | Content Creation Services

“The Art of Collecting Customer Feedback: A Step-by-Step Guide”

By Kannan August 30, 2023Business Hacks, Counter Competition, Customer Experience, Customer Life Time Value [LTV], Customer Loyalty, Customer Relationship, Customer Retention, Customer Reviews, Customer Satisfaction, Customer Service, Earn Trust, Success TipsNo Comments

The Art of Collecting Customer Feedback: An Introduction The Art of Collecting Customer Feedback has to be mastered to thrive in these competitive times. Oftentimes, we find that sellers do…

The Power of Customer Advocacy: Turning Satisfied Customers into Brand Ambassadors

By Kannan August 2, 2023Business Hacks, Customer Experience, Customer Focus, Customer Loyalty, Customer Relationship, Customer Satisfaction, Social Proof, Social SellingNo Comments

My prospects trusted my tech support people more than they trusted me. I am being brutally honest here. The tech support guys were not into Sales. But in the future,…

Why Your SaaS Business Needs a Customer Success Strategy

By Kannan May 25, 2023Account Based Marketing, Business Hacks, Customer Adoption, Customer Focus, Customer Life Time Value [LTV], Customer Retention, Customer Satisfaction, Customer ServiceNo Comments

Your SaaS Business Needs a Customer Success Strategy and there are no two things about it. Without Customer Success no business can thrive and that's even more critical for survival…

Why Your SaaS Business Needs a Customer Retention Strategy

By Kannan April 17, 2023Account Based Marketing, Business Hacks, Customer Life Time Value [LTV], Customer Relationship, Customer Satisfaction, Customer Service, Earn Trust, Large Account Management, Life Time Value, SaaSNo Comments

If you own a SaaS (Software as a Service) business, it's crucial to have a customer retention strategy in place. Here's why: Increased customer lifetime value: Retaining customers over a…

Maximizing Customer Lifetime Value: A Guide for Sales and Marketing Teams

By Kannan February 22, 2023Account Based Marketing, Customer Experience, Customer Life Time Value [LTV], Customer Satisfaction, Customer Service, Large Account Management, Life Time Value, Success TipsNo Comments

As a sales or marketing professional, you know that acquiring new customers is important for growing your business. But did you know that retaining existing customers can be even more…

How to resolve issues & make them happy?

By Kannan July 15, 2022Anecdotes from Life, branding, Buying Experience Index, Competition, Customer Experience, Customer Relationship, Customer Satisfaction, storytellingNo Comments

I attended a masterclass last evening. The learnings are for a lifetime. Here's the deal: Never speak when your customer speaks. It's rude/impolite & doesn't serve any purpose.Watch your tone…