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Customer Service by going the extra mile!

Posted by By Kannan_Kasi December 7, 2021Posted inCustomer Experience, Customer Service, Large Account Management, MarketingNo Comments
I'm a real human! It has now become very essential to state that. With the advent of chatbots, you don't know if you are chatting with a human or a…
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The strategy used by a competitor….

Posted by By Kannan_Kasi June 24, 2021Posted inBusiness Hacks, Closing techniques, Competition, Counter Competition, Customer Experience, Customer Focus, Customer Relationship, Customer Service, Problem Solving, Sales, Sales CallNo Comments
My competitor sold more than I did. Do you know why? In the initial days of my sales career, I sold antivirus software. For a year, we had product specialization…
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How to build trust?

Posted by By Kannan_Kasi May 6, 2021Posted inAccount Based Marketing, Customer Relationship, Inspiration, Large Account Management, Sales, Success TipsNo Comments
How to build #trust, when meeting a new client? Be genuine.Do not rush things.Don't give a sales talk.Get to know them better.Add value. These are some of the things that…
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Going the extra mile in customer service!

Posted by By Kannan_Kasi February 7, 2020Posted inCustomer Experience, Customer Service, Sales, Sales MotivationNo Comments
Those were the happy days of my career. I was just then starting off in Sales and beginning to learn the ropes. One thing I was very clear right from…
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