Your SaaS Business Needs a Customer Success Strategy and there are no two things about it. Without Customer Success no business can thrive and that's even more critical for survival…
If you own a SaaS (Software as a Service) business, it's crucial to have a customer retention strategy in place. Here's why: Increased customer lifetime value: Retaining customers over a…
Chatbots are computer programs that simulate conversation with human users, and they're becoming increasingly popular for businesses that want to generate leads and increase sales. Use Cases: You can: Engage…
Understand the psychology of pricing: Pricing is not just about numbers; it's also about how customers perceive value. Know your target market: Who are your customers? What are their needs…
In today's highly competitive business landscape, it's important to differentiate yourself from your competitors to stand out and attract more customers. Here are some ways you can differentiate yourself from…
In this blog post, let us take a look at how to earn the trust of customers. Before that, why is earning trust important? Customers buy only from people or…
As a sales or marketing professional, you know that acquiring new customers is important for growing your business. But did you know that retaining existing customers can be even more…
In today's crowded marketplace, it's more important than ever for businesses to have a strong brand identity. Let's take a look at how to build a strong brand identity &…
Some thoughts, on Sales, Customer relationships, and Business in general: 1. One size doesn’t fit all. 2. Everyone needs to "eat" [read it as "buy"]. 3. They may need supplies…